About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 175,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We are seeking a highly motivated Senior IT Engineer to join our IT Engineering team. This role goes beyond technical execution — it requires a strong leader with excellent project management skills, capable of guiding complex initiatives from concept to delivery. You’ll be responsible for driving IT best practices, leading change management processes, and ensuring seamless alignment with business priorities in a fast-paced SaaS security environment.

The ideal candidate is not only technically skilled but also a strategic communicator who can collaborate effectively across teams, engage stakeholders at all levels, and advocate for scalable, secure, and efficient enterprise solutions.

This role reports to the Manager, IT Engineering.

This is a remote opportunity within Canada and the US.

What you can expect:

• Lead the planning and implementation of large-scale IT projects with broad impact

• Drive IT change management initiatives, aligning teams and processes to support smooth, controlled changes.

• Contribute to designing and implementing best practices, policies, and procedures for the IT team

• Build relationships with key stakeholders across the organization

• Build, test, document, and maintain integrations between business systems, including but not limited to IdP integrations

• Identify opportunities for IT automation with the goal of reducing gaps in workflow and operational tasks

• Contribute to designing and implementing best practices, policies, and procedures for the IT team

• We don’t just think outside the box—we’re always looking for creative ways to tackle challenges. If the solution doesn’t already exist, we’re not afraid to build it ourselves, whether that means spinning up new infrastructure or even advocating for new features within our products.

• Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies

Qualifications:

• 5+ years of technical work experience in an IT role, with 2+ years in an IT engineering or systems administrator role

• Adept at managing project timelines, risks, and stakeholder communications while balancing technical priorities with organizational change management

• Proven experience in Identity and Access Management (IAM), with a strong focus on change management and Role-Based Access Control (RBAC) implementations.

• Proven communication skills with the ability to communicate at any tech level

• Knowledge of IT service provider best practices (ITIL framework, etc.)

• Knowledge of Identity and Access Management and SaaS API integrations best practices, including IdP protocols such as SAML, OpenID Connect, and SCIM

• Proficient in problem-solving utilizing scripting in languages such as bash, zsh, and Python

• Experience with administration of common enterprise SaaS applications, such as Google Workspace, Slack, Salesforce, Office 365, and Zoom

Bonus Points:

• Experience with Ai tooling and implementation in a IT environment

• Experience with 1Password Enterprise and Kolide

• Experience implementing infrastructure as code (IaC) and CI workflows in IAM tooling.
  
  

USA-based roles only: The annual base salary for this role is between $117,000 USD and $159,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $143,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.