Opportunities in the LiveOak Portfolio

LiveOak Venture Partners

Loan Processor



Posted on Friday, June 21, 2024
Join a fast growing start up changing the real estate investing industry!
Backflip is a venture-backed real estate FinTech company that supports entrepreneurs to acquire and renovate single family homes, thereby reinvigorating the housing supply and their local communities. The company offers purpose-built technology and capital products to source, analyze and finance residential real estate investments. Backflip is an all-in-one platform providing entrepreneurs with the technology, data, and financing strategies that allows them to scale their businesses.
Backflip is seeking a Loan Processor to execute the lending process from term sheet through final review completion. Backflip originates real estate investment loans (not consumer loans). As an early addition to this team, this individual will play a critical role in ensuring Backflip has a best-in-class processing operation that is borrower-friendly, detail oriented, operationally efficient, organized and designed to scale. They will also play a key role in ensuring Backflip’s Culture continues to be enlivened in the operation.
This remote (U.S.) position is a rare opportunity to get in on the ground floor (~60 person team) working directly with senior leaders in a well-capitalized startup with a great culture (Check out our recently announced $15M Series A).

This candidate will champion Backflip’s culture & Core Values:

  • Raise the standard of what is possible
  • Embrace being the novice to become the master
  • Work only with those who want the best for us
  • Communicate quickly, naturally and with radical candor
  • Test new things to invent and challenge the status quo
  • Today, nay now!

Primary Responsibilities

  • Process mortgage loan originations for residential investment properties in compliance with Backflip’s Credit Policy
  • Manage third parties to collect and verify documents + complete pre-closing requirements (title companies, appraisers, etc.)
  • Ensure an exceptional Member Experience by providing proactive communication on the status of their loan and timely responses to questions during loan processing
  • Communicate effectively across the teams involved in the funnel (sales, underwriting, closing, post-closing)
  • Review and analyze documents against Backflip’s Credit Policy; flag and mitigate discrepancies
  • Help Backflip’s Capital Markets team clear conditions and sell loans to third party investors
  • Contribute to the further implementations of standard operating procedures designed to scale operations in harmony with other departments
  • Enliven the company culture to ensure we deliver on our mission to the members and our peers
  • Other duties as assigned, including cross-departmental projects and initiatives
  • This role will evolve as the company grows; there will be various tasks that fall outside of the responsibilities above.

Qualifications - Role Specific

  • 3+ years of experience in mortgage loan processing, including coordinating with 3rd parties (title companies, appraisers, etc.)
  • 1+ year of remote work experience in a customer facing role
  • Prior closing experience is a plus
  • Experience with short-term bridge loans or construction loans is a plus
  • Prior experience in a customer facing role and ability to offer an elevated customer experience
  • Interest in real estate investing and excited about understanding our member’s investment journey
  • Prior work at a high-growth start-up is a plus
  • Experience with real estate renovations and project management is a plus
  • General understanding of basic real estate investment concepts (or demonstrated desire to learn); comfortable performing basic math calculations
  • Exemplary computer skills - demonstrated ability and desire to learn new technologies (we use Slack + Notion + Google Workspace + Front + HubSpot + more)
  • Basic spreadsheet skills (Excel; Google Sheets)

People That Thrive at Backflip Have…

  • A desire to learn and grow with the company; propensity to “think like an owner”
  • An execution-oriented “one-team” mindset with motivation and scrappiness to achieve objectives
  • The ability to multi-task with exceptional time management, prioritization and attention to detail
  • An entrepreneurial mindset and a passion for technology and innovation
  • The ability to work effectively in a small, relatively unstructured office environment (we work remotely)
  • Excellent verbal and written communication skills with appropriate urgency to various audiences
  • Strong self-motivation, are coachable and highly collaborative; they take ownership of tasks and pride in work product; details matter
  • High integrity; are dependable, accountable, humble and respectful
All Backflip positions are Remote. Like the people we serve, we believe being free to create wherever you’re most inspired is one of life’s greatest joys. It’s better for individuals, for the community, and for fostering great work to emerge. With our work-from-anywhere approach, Backflip brings together a diverse team of individuals, with passions for innovation, art, coding, AI, data, finance, film, real estate, the environment, learning and teaching. Together, we're moving fast.
Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally.
👇 Disclosures:
This role is not eligible for visa sponsorship