Billings & Collections Specialist
Chainguard
Billings & Collections Specialist
Calling all detail-oriented, spreadsheet-loving trailblazers: Chainguard is building an all-star team, and you could be at the heart of it! Are you ready to embark on a fast-paced journey where customer obsession meets cutting-edge tech, and invoicing is way more than pushing paper?
You will be responsible for managing the company’s invoicing process, ensuring accurate and timely billing, and driving the collection of outstanding receivables. This position is ideal for a detail-oriented professional with strong analytical and communication skills to maintain positive customer relationships while ensuring consistent cash flow.
What You'll Do
- Prepare and issue accurate customer invoices in a timely manner and ensure billing aligns with contracts, purchase orders, and service agreements
- Maintain billing schedules for all contracts
- Monitor accounts receivable, initiate follow-ups, and be our “first line of defense” to ensure timely payments.
- Collaborate cross-functionally (Deal Desk, Finance, Sales, Legal). You’ll be a connector!
- Provide weekly and monthly reporting on AR health, DSO, collections KPIs, and cash flow trends.
- Contact customers to resolve payment delays and escalate collection issues to management when necessary
- Reconcile billings and collections to the general ledger and provide weekly reporting on collections status and outstanding balances
- Be an asset in our audit as we prepare documentation and respond to requests
- Assist in developing and implementing process improvements to increase efficiency in billing and collections. Automate, streamline, and shake things up!
- Ensure billing process complies with applicable sales & VAT tax regulations
What We’re Looking For
- Bachelor’s degree in Accounting or Finance, or equivalent hands-on experience.
- At least 2 years of experience in billing, AR, or collections. Bonus points if you’ve worked in SaaS or usage-based models.
- Detail-oriented and analytical; you spot trends in spreadsheets most people miss.
- Experience using accounting software and ERP systems
- Strong written and verbal communication skills for customer-facing interactions
- Analytical thinker with curiosity to continually improve processes while maintaining attention to detail
- Thrive in fast-changing environments.
- Ability to work independently, prioritize tasks, and meet deadlines
- Strong Excel/Google sheet skills; ability to work easily with large datasets
About Us
Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains.
Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default.
Chainguard’s mission is to be the safe source for open source.
We live and breathe our company values:
We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better.
We have a bias for intentional action - We prioritize, plan, try things, and fail fast.
We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey.
We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions.
A few of the benefits we offer:
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
- For a full list of our benefits and rewards, click here.
If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences.
Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy.
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