Your Impact

We are looking for a Billing Analyst who is excited to play a key role in our growth. This individual will work cross-functionally to ensure accuracy and timely collection of invoices.

What You'll Do

• Liaise with customers to answer billing questions via phone and email
• Follow up with clients regarding past due accounts receivable balances
• Effectively manage accounts receivable balances to ensure low DSO metrics
• Monitor emails and respond to clients/internal staff regarding billing and collection items
• Support monthly billing cycles, prepare invoices and review invoices for accuracy
• Run ad-hoc reports in systems to answer customer questions
• Manage data in Excel using vlookups, pivot tables, filters etc.
• Process, record and reconcile client payments
• Assist with the completion of miscellaneous tasks as they arise
• Perform other duties and projects related to role as assigned

Who You Are

• You possess intermediate Excel skills (Vlookups, pivot tables etc.) are able to pass an Excel test
• Preferably you have experience using NetSuite, QuickBooks and Salesforce
• You are able to navigate PDFs, Microsoft Office, Adobe etc.
• You have strong interpersonal skills and are able to make customer phone calls and follow-up with customers on past due balances.
• You are willing to work extended hours as needed to help the team meet deadlines (some weekends and evening work)
• You have strong organizational skills
• You've obtained an Associates Degree or higher

Perks of DISCO

• Open, inclusive, and fun environment
• Benefits, including medical and dental insurance
• Competitive salary plus discretionary bonus
• Competitive salary plus RSUs
• Opportunity to be a part of a startup that is revolutionizing the legal industry
• Growth opportunities throughout the company