Opportunities in the LiveOak Portfolio

LiveOak Venture Partners

Billing Analyst



Austin, TX, USA
Posted on Thursday, July 11, 2024

Your Impact

The Billing Analyst supports the timely and accurate preparation, delivery, and collection of customer invoices. They serve as a liaison between clients and cross-functional teams to resolve billing inquiries.

What You'll Do

  • Customer Engagement: Liaises with customers to answer billing questions via phone and email. Monitors tickets, and provides timely and accurate responses to customer questions.
  • Billing Cycle Support: Assists in monthly billing cycles, including invoice preparation and completeness / accuracy reviews. Monitors emails and promptly addresses billing and collection-related issues. Runs ad-hoc reports in systems to address customer inquiries.

Who You Are

  • 1+ years experience with high volume B2B billing and collections
  • Intermediate Excel skills including VLOOKUPs and PivotTables
  • Proficiency in managing and analyzing data using Excel and other relevant software
  • Excellent customer service, communication, interpersonal abilities, and ability to work cross-functionally within the company
  • Strong organizational and time management skills
  • Attention to detail with ability to work accurately under pressure
  • Accounts receivable best practices and principles
  • Ability to work independently and be self-motivated to complete tasks by deadlines

Even Better If You Have…

  • Experience with NetSuite or similar billing systems
  • SaaS company billing experience

Perks of DISCO

  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, as well as 401(k)
  • Competitive salary plus RSUs
  • Flexible PTO
  • Opportunity to be a part of a company that is revolutionizing the legal industry
  • Growth opportunities throughout the company



DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.

Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.