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Property Management Specialist



Delhi, India
Posted on Friday, May 31, 2024

About Homeward

Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them

About the opportunity

We are seeking a meticulous and detail-oriented Property Management Specialist to join our dynamic team. This remote position is based in India and will support our Inventory Manager located in the United States. As a Property Management Specialist at Homeward, you will play a crucial role in managing and maintaining our portfolio inventory in good condition via repair ordering and statusing, review of repair evidence, data entry and validation, and more. The ideal candidate will have prior experience with Salesforce, as this will be the primary system you will be working with.

What you'll do:

  • Ordering and tracking the statuses of repair orders with our many repair partners through a variety of portals and email
  • Reviewing documents, photos, and tasks related to our property condition work orders in pursuit of moving them quickly and with quality
  • Perform accurate and timely data entry tasks, maintaining our database with up-to-date and precise information.
  • Support back-office operations with tasks such as document processing, record maintenance, and data management.
  • Collaborate with the Inventory Manager and other team members to ensure seamless workflow and data accuracy.
  • Identify and correct data discrepancies and errors, ensuring data quality and consistency.
  • Assist in generating reports and other documentation as required.
  • Maintain confidentiality and security of sensitive information.
  • Contribute to process improvements to enhance data entry efficiency and accuracy.

What you'll bring:

  • Experience in Residential Real Estate Transaction Coordination and/or Residential Real Estate Property Maintenance Coordination
  • Ability to work US hours (8am-5pm CST)
  • Proven experience in data entry or similar administrative roles.
  • Prior experience with Salesforce is required.
  • Exceptional attention to detail and accuracy.
  • Strong organizational and time-management skills.
  • Proficiency in Google Suite (Gmail, Gsheets, Google Docs)
  • Excellent written and verbal communication skills.
  • Ability to work independently and remotely with minimal supervision.
  • High degree of professionalism and commitment to maintaining data confidentiality.
  • Reliable internet connection and a suitable home office environment.
  • Familiarity with CRM systems and database management tools.

Perks and benefits:

  • Competitive salary and benefits package.
  • Flexible remote working environment.
  • Opportunity to work with a forward-thinking company in the real estate sector.
  • Collaborative and supportive team culture.
  • Professional growth and development opportunities.

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.