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Associate Product Manager, Agent

OJO Labs

OJO Labs

Product
Austin, TX, USA
Posted on Saturday, August 5, 2023

About OJO

OJO is an Austin-based real estate technology company partnering with the top real estate agents and teams to deliver value to millions of consumers on its platform. The company’s platform for buying, selling, and homeownership meets people wherever they are on their journey, offering personalized guidance every step of the way. Through a bespoke combination of people and technology, OJO cultivates a deep understanding of individual needs and preferences, matching people with the right tools and trusted providers to equip anyone to unlock the abundant benefits of home ownership.

Our residential search site Movoto provides personalized recommendations and highlights listings best suited to each consumers’ needs and preferences, so they never miss a home that might be the right fit. OJO Homeowner, our home management and finance tool, helps consumers uncover hidden savings, monitor equity, and plan for the future, whether managing their home as an asset or identifying the right time to sell. We also have a network of top-rated real estate agents and teams on our OJO Pro+, OJO Pro, and OJO Select Network platforms, to match each consumer with the expert who can best support their individual journey.

As one of the fastest-growing companies in the U.S., OJO has placed 29th on the Deloitte Tech Fast 500 and 49th on the Inc. 5000. To date, the company has raised more than $140 million to fuel its rapid growth. CEO and Founder, John Berkowitz, has been named EY Entrepreneur of the Year for Central Texas and a top CEO by the Austin Business Journal and the company’s executives have won more than a dozen industry awards in the past year. OJO is headquartered in Austin, Texas and has employees globally with a presence in Chicago, Minneapolis, and San Mateo; and a large operations center in St. Lucia.

We consistently incorporate social and environmental impact into decision-making at OJO because we consider it important to the success of our business and our overarching purpose to equip anyone to unlock the abundant benefits of homeownership. From saving to buying, owning to selling, we guide people through all the twists and turns along the way. So they can unlock more than just the front door.

What you'll do:

  • Work closely with the product manager, engineers and designers of our Monetization Team to define the services and experiences that will deliver on OJO’s value proposition to real estate agents and partners
  • Lead agile scrum rituals including sprint planning and backlog refinement for 1 or 2 scrum teams
  • Clearly articulate and prioritize items in the product backlog, ensuring engineering teams understand and achieve desired results
  • Translate product requirements and reported bugs into tickets in JIRA
  • Understand and communicate all upcoming product features and user experience changes to key stakeholders like OJO’s Operations, Product Marketing, Business Development, Business Analytics, and Finance teams
  • Work closely with engineers as they complete tickets and participate in user acceptance testing to review
  • Integrate user feedback, research and data analysis to enhance user satisfaction and drive the success of products
  • Demonstrate an inclusive approach to your craft: bring everyone along with you, learn from their input, accept challenges, iterate, deliver together
  • Lead with empathy; OJO creates change in industries with long-standing norms and routines

Who you are:

  • You are a curious, creative and analytical person, eager to exercise your craft and deliver solutions that are fast, relevant, simple, comprehensive, and reliable
  • You love finding the most efficient way to solve customer problems and deliver business value
  • You strive to have a big impact, and love constantly learning new things on the job.

What we need from you:

  • Bachelor’s degree
  • 2+ years of experience in product management
  • Strong quantitative, analytical, and problem solving skills
  • High attention to detail
  • Be action-oriented
  • Hungry to learn and self-motivated

Nice to Haves:

  • Experience in real estate
  • Experience with contact centers
  • Experience with two-sided marketplaces

What do we have to offer?

  • Equitable Pay Practices
  • Equity
  • Flexible PTO Policy
  • 20+ Paid Company Holidays
  • Options for 100% Coverage of Employee and Dependent Medical Health Premiums
  • Robust Ancillary Benefit Offerings Including Dental, Vision, Life Insurance and Disability Coverage, and Pre Tax Savings Accounts
  • Talkspace Access for Employees and Their Dependents
  • Home Office Stipend
  • Monthly Wellness Stipend
  • Generous Paid Parental Leave
  • Investment in Continued Learning
  • Promote from Within Philosophy
  • Volunteer Program
  • Dog-friendly Workplace

Ready to join us? Here’s what to expect next:

Step 1: Complete the application below

Step 2: Recruiter Phone Screen

Step 3: Hiring Manager Video Interview

Step 4: Subject Matter Expert/Technical Video Interview

Step 5: Role-specific Project Assignment + Final Round Interview

Diversity and Inclusion at OJO:

OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide equal employment opportunity to all employees and applicants for employment and do not discriminate on any basis prohibited by law, including race, color, sex, gender, sexual orientation, gender identity or expression, pregnancy, age, religion, national origin, disability, marital status, and veteran status. We provide equal employment opportunities at all stages in the employment process, including hiring, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination, and all other terms and conditions of employment. Further, all of our employees have a responsibility to treat others with dignity and respect at all times.