Scrum Master
Take Command Health
About Take Command
Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.
Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.
We are seeking a proactive and experienced Scrum Master to join our growing Agile team. The ideal candidate will facilitate the Agile development process for two Scrum teams, drive continuous improvement, and promote Lean principles to optimize flow and reduce waste. Proficiency in Jira for managing sprints and backlogs is essential, along with a strong understanding of Agile and Lean methodologies.
Responsibilities:
- Facilitate Scrum Ceremonies: Lead and manage daily stand-ups, sprint planning, sprint reviews, and retrospectives for two Scrum teams, fostering active participation and engagement from all team members.
- Backlog Management: Work closely with Product Owners and development teams to ensure the product backlog is well-defined, prioritized, and ready for upcoming sprints. Guide teams in breaking down user stories and tasks into manageable sizes.
- Promote Agile and Lean Practices: Actively coach and mentor Scrum teams in Agile and Lean practices, ensuring a deep understanding of Scrum principles and Lean concepts such as value stream mapping, flow efficiency, and eliminating waste.
- Remove Impediments: Identify and address any impediments or blockers that hinder the teams’ progress, working to ensure a smooth and efficient workflow.
- Utilize Jira Effectively: Manage and optimize Jira boards, workflows, and reports to track the progress of tasks, sprints, and releases effectively. Customize dashboards to provide visibility and clarity for team members and stakeholders.
- Encourage Continuous Improvement: Use Lean principles to foster a culture of continuous improvement, encouraging teams to reflect on their processes and identify areas for optimization frequently.
- Stakeholder Communication: Serve as a bridge between Scrum teams and stakeholders, providing regular updates on project status, risks, and delivery timelines. Ensure alignment between business objectives and team goals.
- Optimize Flow: Utilize Lean metrics such as cycle time, lead time, and throughput to identify bottlenecks and optimize team flow. Facilitate process improvements to increase team velocity and efficiency.
Qualifications:
- Experience: 2-4 years of experience as a Scrum Master working with Agile teams, strongly emphasizing Lean practices.
- Education: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
- Certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent certification.
- Tools Proficiency: Must have hands-on experience with Jira for Agile project management, including creating custom workflows, dashboards, and reports.
- Agile and Lean Knowledge: Strong understanding of Agile frameworks (Scrum, Kanban) and Lean principles. Experience with value stream mapping, cycle time reduction, and other Lean tools.
- Communication Skills: Excellent communication and facilitation skills, capable of effectively interacting with technical and non-technical stakeholders.
- Problem-Solving: Strong analytical and problem-solving skills, focusing on identifying root causes and driving actionable solutions.
- Leadership and Coaching: A team player with a natural ability to coach and mentor others in Agile and Lean principles and practices.
This is a Hybrid role and we are looking for someone that can commit to at least 3 days in the Richardson, TX office.
Compensation: $80,000 - $95,000 with a potential 5% annual bonus.
Working at Take Command
We’re excited to build a team and culture that reflects our values! We offer competitive pay and health benefits to share with this position. Benefits do not apply to 1099 contract positions
- A generously funded ICHRA for medical, dental, and vision premiums and medical expenses. You get to use our own product and we think that’s so exciting and rare!
- Unlimited personal vacation in addition to regular company holidays
- 401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!
- Access to LinkedIn Learning
- We have two beautiful offices in Richardson, Texas (City Line) and Austin, Texas (Holly Commons). The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms!
- Paid parental leave for new parents
- Flexible on where you work – we hope to see you around the office on average 3 days a week especially when white-boarding or building relationships with your colleagues, but you also have the ability to work from home or wherever you'd like when you need to get focus work done.
More About Us
We secured our Series B funding in 2023 and are thrilled to be able to expand our team. Despite being a small startup in a land of health insurance giants, we’re the recognized industry leader for what we do (health insurance reimbursements) and passionate about bringing it to market because we know we can help fix a broken system and improve our clients’ wellbeing and health outcomes.
We’ve been featured in The New York Times, The Wall Street Journal, The Dallas Morning News, and other national healthcare publications and are excited about our growth opportunities.
Take Command knows diversity and inclusion among our teammates is integral to our company’s success and growth. Our vision is to recruit, develop, and retain the best team from a diverse candidate pool.
This has mostly been about us, but we’d love to hear from you--we can’t wait to hear your story!
*Take Command is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.