Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Are you ready to take your career to the next level and help lead a cutting-edge company into a bright future? We are actively seeking a talented and experienced technical manager to oversee a wide variety of customer engagements in their network-live state. You will have the chance to network with clients, vendors, and in-house personnel as well as form a dream team of experts for each project to maximize resources and efficiency. We know how valuable your problem-solving and leadership skills are to our company’s success, and we offer an exceptional salary and benefits package commensurate with the responsibilities of the position. If you are ready to steer high-level projects to success, we are excited to have you on our team

Mavenir must deliver its engagements to meet the requirements of its operating model, improving customer satisfaction, customer delivery in a fiscally positive mode. The technical manager has full ownership & accountability for the technical management of the customer’s network, deliverables, and customer communication – the three pillars of the customer engagement model.

Key Responsibilities

Responsible for management of customer relationship and operations driven growth

Job Requirements

Qualifications & Experience:

Essential:

• A four-year degree (bachelor’s degree or the global equivalent) in Electronics or Telecommunications or equivalent and at least three years of in Network Maintenance, Operations and/or Technical Support
• Leadership skills
• Technical Domain skills in either Packet Core, Radio, IMS Core, NFVI & SDN
• Persuasive, influential, passionate communication mastery
• Integration and technical support experience is a plus
• Self-motivated well-organized individual who can prioritize work and handle multiple tasks
• Ability to handle stressful situations and exhibit good decision-making skills
• Ability to interact with a variety of people and work well with others in a fast-paced environment
• Ability to work with little supervision and make good business decisions
• Ability to learn independently
• Business savvy

Desirable:

• Five years or more of telecommunications experience
• Three years or more of IMS / EPC / 4G / 5G experience

Skills & Competencies:

• Customer Focus
  • Adaptability
  • Manage Execution
  • Foster Open Communication
  • Search to Learn Continuously
• Skills
  • Technical Knowledge of Mavenir’s portfolio of products or similar
  • Communication
  • 4G/5G Products/Networks
  • Team Management
  • Customer Relationships
  • Project Management

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.