Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Platform Support Manager/Tech Lead specializes in RHOSP/OCP/MWP(pf9) platforms. Or AWS/GCP expertise. Their role involves, ability to deploy a platform afresh, Upgradations, Applying config changes, Kernel and firmware upgrades, Certificate upgrades. Engineer would also be able to analyze and troubleshoot Customer Incidents on HEAT Portal and provide resolution within SLA. Engineer will also be expected to be in Rota as Oncall Engineers to assist Other regions and Emergency support. Engineers shld be well versed in writing and communication RCAs and technical analysis to cross functional teams and to Customers.

Engineer should be able to work with 3rd party vendors to question and get proper resolutions from Vendors like Arista, Dell, TechData, pf9, Portworx and others.
He shld be able to mentor and train other juniors in the team and handle customers.

Key Responsibilities

Experience: 3 to 10 years

• Experience in the IT OR Telecom industry.
• Experience in technologies like Openshift OR Redhat openshift
• Strong working & troubleshooting experience in Linux/CentOS/Ubuntu
• Understanding of core networking topology and devices (switches, routers, firewalls, and load balancers)
• Experience on Shell Scripting or Python
• Experience in Automation Tools like Ansible or Chef or Puppet.
• Container technologies Docker, Kubernetes Infrastructure-as-as-Service IaaS products
• Ability to explain technical concepts to non-technical audiences
• Strong communication and writing skills required.

Job Requirements

Experience: 3 to 10 years

• Experience in the IT OR Telecom industry.
• Experience in technologies like Openshift OR Redhat openshift
• Strong working & troubleshooting experience in Linux/CentOS/Ubuntu
• Understanding of core networking topology and devices (switches, routers, firewalls, and load balancers)
• Experience on Shell Scripting or Python
• Experience in Automation Tools like Ansible or Chef or Puppet.
• Container technologies Docker, Kubernetes Infrastructure-as-as-Service IaaS products
• Ability to explain technical concepts to non-technical audiences
• Strong communication and writing skills required.

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.